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Returns Policy – wearandvibes.com

Last Updated: December 4, 2025

Thank you for shopping at wearandvibes.com. We value your trust and want you to feel confident in every purchase. This policy outlines the procedures for returns and cancellations.

keyKey Terms

  • Company: WearAndVibes
  • Goods: Products available for purchase on our website.
  • Orders: Transactions you place on wearandvibes.com.
  • You (Customer): Any individual or entity making a purchase.

event_availableReturn Window & Cancellations

Return Requests: Must be submitted within 30 calendar days from the date of delivery.

Pre-Authorization: Required for all returns. Items sent back without prior approval will not be accepted.

Order Cancellations: Allowed only if fulfillment has not yet begun. Once an order is processed or shipped, cancellation may not be possible.

edit_notificationsHow to Request a Return

To start a return, please provide your order number and details to our support team via email or our contact form. A Return Merchandise Authorization (RMA) and instructions will be provided before you ship items back.

fact_checkEligibility Requirements

✅ Items Eligible for Return

  • Requested within 30 days of delivery
  • Unused, unworn, unwashed, and free of odors
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

🚫 Non-Returnable Items

  • Personalized or custom-made goods
  • Clearance or final-sale items
  • Products unsealed for hygiene reasons

swap_horizReturn Shipping

Company Responsibility (Return cost: $0.00): If we shipped the wrong item, or goods arrive defective or damaged, WearAndVibes will cover the return shipping costs.

Customer Responsibility: For returns due to preference, size, or ordering errors, the customer must pay for return shipping.

Return Address:
Nhom 4, To Dan Pho 8, Bac Ly, Dong Hoi
Quang Binh 510000
Vietnam

card_giftcardGift Returns

If an item was marked as a gift and shipped directly to you, you may receive store credit equal to the return value. Otherwise, the refund will be issued to the original purchaser.

receipt_longRefunds

If approved, refunds will be issued to the original payment method (PayPal) within 10 business days. Original shipping fees are non-refundable, except where the return is due to our error.

support_agentCustomer Support

Our dedicated support team is here to assist you. For faster service, please include your order number in all communications.

Email: [email protected]

Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)

Address: Nhom 4, To Dan Pho 8, Bac Ly, Dong Hoi, Quang Binh 510000, Vietnam